Archive for February, 2012

I’m Teaching My First Class — And It’s Collaborative!

26, Feb 2012

I’m happy to announce that I’m teaching my first class on community management on March 19th. I’m partnering with the Parisoma innovation loft in San Francisco. But it’s not a simple class where you show up and the instructor feeds you content that may or may not answer your needs — we get to co-create [...]

Community vs. Social: Does It Matter What You Call It?

20, Feb 2012

Based on articles I’ve been reading lately in mainstream and tech blogs alike, it seems that there’s a major lack of understanding around community management. I personally don’t care what you call it, as long as you do it, but various articles, contests and job descriptions make me think that most people think that community [...]


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