We Are Sorry! We Hate Email Too…

16 Feb
2012

We made a mistake today when sending out an email invitation to a webinar we are hosting. Unfortunately, as a result of this mistake, we sent this email to users who weren’t supposed to get it; in some cases, they received it multiple times. We wanted to take a minute to apologize for that and let you know that we did not mean to SPAM you.

The irony is that a key business benefit of Yammer is reducing email load, although we do from time to time send emails to communicate with our users. This irony is not lost on us. We promise that we did not intentionally send you more than one email today. We also promise you that we are diagnosing the source of the mistake and are putting additional processes in place to make sure it doesn’t happen again.

We are sorry! And we hate email too!

– The Yammer Team

  • Lisa Weseman

    Registered for the webinar twice but never got a confirmation or follow-up email on how to watch. Can you post the link?

    • Maria

      Oh no! Could it be an issue with filters? Whatever the cause, we are terribly sorry you couldn’t join us. We will be publishing the link to the recorded webinar shortly.

    • Maria

      Lisa, I was just combing through old comments, and wanted to make sure that you have the link to the webinar recording. This blogpost http://blog.yammer.com/blog/2012/03/finding-value-in-serendipity.html has a transcript of the key ideas, link to the recording, embedded slides and whitepaper.

      Enjoy and let us know what you think!

      – Maria

top