Archive for May, 2013

This post is a love letter to my fellow community managers, as well as a brass-tacks discussion on the practice of community management – the dark and the light side of it. It is also a call to action for community managers to take a proactive stand against burnout — while working all the time […]

Since I announced my departure from Yammer a few weeks ago, people have been wondering about my next steps. Today, you don’t have to wonder anymore! Cue drumroll… This week, I’m joining Salesforce, where I will be helping companies create excellent communities of their own, and working with the Salesforce organization to develop internal excellence […]