SOCIAL SILK

Based on articles I’ve been reading lately in mainstream and tech blogs alike, it seems that there’s a major lack of understanding around community management. I personally don’t care what you call it, as long as you do it, but various articles, contests and job descriptions make me think that most people think that community [...]

Social media has undoubtedly changed the way we share information and our voices, exchange our life stories, lend approval and criticism. There’s no arguing that things are different now, and for better or worse, things will continue to evolve, and at a faster rate than ever before. Of course, social media has its critics, and [...]

I have some big news to share today. I have accepted a new gig as Head of Community at Yammer, where my first day will be a week from today —  next Monday. For those of you that don’t know, Yammer is the enterprise social network that allows employees to collaborate, share knowledge and achieve [...]

I got to have a chat with my idol and friend Paul Greenberg over the holidays and we had a fascinating discussion about self-interest in life and in business. I’m rather ashamed that it took me a month to publish this post, but I guess that’s how life goes when you work for a startup [...]

If the title of this post doesn’t ring a bell, you probably haven’t been reading enough Twitter bios or “About Me” sections of blogposts. I have worked for all kinds of companies, large and small, B2B and B2C, some of which have legal departments and some of which don’t. Trust me, the implications of saying [...]