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We made a mistake today when sending out an email invitation to a webinar we are hosting. Unfortunately, as a result of this mistake, we sent this email to users who weren’t supposed to get it; in some cases, they received it multiple times. We wanted to take a minute to apologize for that and […]

This is part 2 of my top 10 best practices of online engagement. Part 1 describes practices 1-5, while this one finishes up with 6-10. The best practices listed below can be applied to engaging as individual as well as corporate brands. 6. Build relationships; become genuinely interested in people As you participate more and […]


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