Hello, and welcome to my blog and the digital home for my thoughts. Most know me as @themaria, my handle across most social media sites and communities. My actual, given name is Maria Ogneva, and I love writing, traveling, eating, and spending time with my new husband.
I am passionate about how social media is changing the way we communicate, help and relate to each other, share news and make the world a smaller, more hospitable place. I work at Salesforce as Director of Product Marketing on the Communities product, where my job is to help customers (and the world at large) to be successful in building communities. I learn every day, and I share my thoughts and personal growth here.
Please note that the views expressed here are my own, and do not reflect those of my employer or any of our clients.

Republishing here the post I wrote for Attensity; it’s one of my personal favorites, which means a lot to me personally and professionally. Community management is not new. People have been managing communities since communities and user groups were first created. Someone has always had to make sure that the community or user group is [...]
As social media has been catching on and commanding mainstream attention, as legions of folks started following the tweeting Oprah and Ashton Kutcher, businesses have started to adopt social media into their marketing, PR and operations mix. Because social media is not a silo, but rather cuts across multiple organizational silos and departments (if that’s [...]
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